FAQ: Maker Knife | The EDC Pocket Tool You Want to Carry
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Does it open bottles?

That part is left to owners creativity.

Last updated: June 09, 2018 05:47

Where will it be shipped from?

We planned to ship from Italy but since the campaign is going better than expected we might think of multiple options.

Last updated: June 09, 2018 05:47

When do I get to choose the color?

When the campaign is finished we’ll send a survey to all the backers.

Last updated: June 09, 2018 05:47

What are the ceramic blades good for?

Ceramic blades never lose the edge. They are not very resistant to abuse and they break easily if used on harder materials. It’s fantastic to cut fabric and soft materials. I personally love them to cut foam, foam board etc… Super clean cuts for a very long time.

Last updated: June 09, 2018 05:47

Will there be stretch goals?

We are definitely thinking about it and we’ll let you know immediately.

Last updated: June 09, 2018 05:47

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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